The Windsor Guest House, Bath

69 Great Pulteney Street, Bath, BA2 4DL 3

Located in the historic city of Bath, The Windsor occupies a Grade 1 listed building on Great Pulteney Street, reputed to be one of the finest Georgian boulevar... more

 

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9/10 Overall rating

Category Average Rating
9/10 Check-in process
8/10 Your room
8/10 Working order of facilities / equipment
9/10 Order and cleanliness of the hotel
8/10 Performance of staff
9/10 Overall experience
9/10 Overall value for money
  • 9/10 Lucy ( Solo business traveller) 

    from Kingston-upon-thames , GB  on  April 14, 2008

    "Lovely staff who accommodated my parking needs very well (I was able to pay for a second day's parking). My hair dryer wasn't working, but they found me another one very quickly. I don't think the heated towel rail was working either (or I was unable to work out how to switch it on!) but it didn't matter as I was only there for one night. The cooked breakfast was good (though I've had better quality sausages), but it's a shame that you have to pay extra for it. The continental choice wasn't brilliant, so I felt I needed the cooked one. All the staff I encountered were wonderful - friendly, helpful and efficient. Overall a good hotel in an excellent location, though the extras (parking and breakfast) mean that the bill gets bumped up a bit." (97785164)

    Excellent location; bathroom was beautifully appointed; good tv with some digital channels. Good extras like bath products and tea/coffee/biscuits.

    Room was very compact! Decor was a little tired.

    2 of 2 people found this review helpful:

  • 10/10 Ann ( Mature couple) 

    from Treoes , GB  on  February 21, 2008

    "I booked this in a hurry and nearly cancelled at the last moment after reading such poor reviews on the Internet. The Windsor is now under new ownership and everything appears to have been addressed. The welcome was warm, the room beautiful, air conditioning,an excellent breakfast especially the sausages!, the proximity to the town centre and Jane Austen lived in the next street at one time and would probably have walked passed the front door! This was a perfect receipe to an excellent break and have already recommended the Windsor to several friends." (97876098)

    The warmth of the welcome, the cleanliness, the beautiful surroundings, the surprise after reading dreadful reviews on the Internet, and the close proximity to Jane Austen's Bath.

    Having to leave so my husband could go back to work.

    2 of 2 people found this review helpful:

  • 7/10 John ( Group of adult friends) 

    from Oxford , United Kingdom;GB  on  August 23, 2006

    "great value, in a great town for a weekend away" (3305238298)

    great location, friendly and efficent staff

    na

    1 of 1 people found this review helpful:

  • 10/10 Anonymous ( Solo leisure traveller) 

    on  October 16, 2008

    Excellent location, walking distance to centre of Bath.

  • 8/10 Anonymous ( Solo business traveller) 

    on  September 21, 2008

    Excellent personal attention

    No service of suitcases carrying

  • 9/10 Steve ( Young couple) 

    from Exeter , United Kingdom;GB  on  June 14, 2006

    "I am only being critical as we were very happy with our stay, but as it was very hot when we stayed, the rooms only had a small inadequete fan, which made it quite uncomfortable. Also I would have preferred breakfast in the dining room. Eating off a table whilst sitting on a sofa/arm chair is not that easy! Finally I have stayed in less expensive hotels with slightly better facilities. For " (3304827181)

    Everything was very good. Things that stood out were staff friendliness, homely feel, good standard of decor/cleanliness

    There was nothing we disliked.

    2 of 2 people found this review helpful:

  • 5/10 Lynne ( Mature couple) 

    from Chippenham , GB  on  August 24, 2008

    "Location good but overpriced. Because of this when we visit again will try another B&B. " (107263994)

    Staff very good

    Overpriced for condition of room decor and amenities. Should be bath robes, water and no extra charge for cooked breakfast etc.

  • 10/10 Catherine ( Group of work colleagues) 

    from Montmorency , AU  on  July 7, 2008

    "Terrific - would definitely stay again!" (108039079)

    Location, staff, room in general very comfortable, clean and pretty.

    Shower was a little dodgy, no lift.

  • 9/10 Anonymous ( Young couple) 

    on  June 21, 2006

    The hotel was well positioned and all the staff were very friendly.

    1 of 1 people found this review helpful:

  • 6/10 Anonymous ( Solo leisure traveller) 

    on  June 12, 2008

    "Ideal location, nice staff and atmosphere. A bit pricey for such a small room, but that's the location." (99893091)

    Excellent location for centre of town, relatively easy to park on the street.

    Very small room, even for a single. The shower was also too small to be comfortable and I'm only a petite 5'2".

  • 9/10 Claire ( Solo leisure traveller) 

    from London , GB  on  May 12, 2008

    "I had a very enjoyable stay. When i arrived i was given a map of the area and made to feel welcome. The single room with en suite was lovely, although at the top of the hotel. This didn't bother me but should have been highlighted in the room description for those people who have difficulty climbing stairs where no lift is available." (97595291)

    The room was lovely. The staff were very friendly and welcoming.

  • 9/10 Anonymous ( Solo leisure traveller) 

    on  May 4, 2006

    The Windsor is elegant and tasteful, and perfectly located.

    1 of 1 people found this review helpful:

  • 10/10 Anonymous ( Young couple) 

    on  March 27, 2008

    "Staff were friendly and helpful. We were made to feel as if we were at home. Room was good standard for a guesthouse. The location was perfect - Bath city Centre was only a 5 minute walk." (99218202)

    Everything was just right. No complaints.

    N/A

  • 9/10 Max ( Mature couple) 

    from Sawbridgeworth , United Kingdom;GB  on  April 21, 2006

    "accommodation and staff wher fab!! bath as lovely as ever,!!! used this hotel 4 the first time and will def go bak!!" (3304542300)

    absolutely imaculate!

    accom left us wth nothing bad to say!!

    1 of 1 people found this review helpful:

  • 9/10 Todd ( Young couple) 

    from Ely , GB  on  February 14, 2008

    "The Rooms were very good, clean and very tidy. The hotel is excellently located for the city centre (about 5 mins walk) and the staff were amazing, the friendliest I have experienced in the UK! The hotel makes the Bath experience even more enjoyable. I highly recommend this hotel and will stay again if I am in Bath again!" (97130511)

    Great location, beautiful rooms and friendly staff.

  • 10/10 Olly ( Young couple) 

    from Chichester , United Kingdom;GB  on  February 6, 2006

    "Very good Hotel. Free car parking in garage or off street. Excellent location for Bath City and also very easy and quick to find from the main roads into Bath." (3304172557)

    Very nice room, good size for the price and very quiet.

    none

    1 of 1 people found this review helpful:

  • 10/10 Robert ( Mature couple) 

    from High wycombe , United Kingdom;GB  on  January 10, 2006

    very clean and comfortable with use of broadband facility. well situated for town access

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Mature couple) 

    on  January 8, 2006

    "enjoyable" (3304065121)

    Great situation really helpful staff

    1 of 1 people found this review helpful:

  • 8/10 Carla ( Young couple) 

    from Gloucestershire , GB  on  November 20, 2007

    "We had a ready enjoyable stay. The staff were very friendly and accomodating. There was side street car parking on the local roads but it wasn't free. It requires a permit which you can hire from the hotel." (97471450)

    The hotel had lots of character and the location was brilliant - you looked down the road and you could see the town centre.

    1 of 2 people found this review helpful:

  • 10/10 Gary ( Mature couple) 

    from Sydney , Australia;AU  on  May 25, 2005

    "The Windsor is a place i will definitely recommend to fellow travellers looking for a short break,the staff were fantastic, nothing was too much trouble" (2314371)

    the service, the staff, the atmosphere

    none

    1 of 1 people found this review helpful:

  • 10/10 Margaret ( Solo leisure traveller) 

    from Lambertville , United Kingdom;GB  on  May 12, 2005

    "We arrived late and were greeted warmly. The service is extroadinary. I was so sorry that we had to leave the next day, but was very please that the hotel provided us with a parking voucher and held our luggage for us until we had finished our visit." (2103797)

    Lovely room and excellent personal service

    1 of 1 people found this review helpful:

  • 9/10 Philip ( Mature couple) 

    from Guildford , United Kingdom  on  March 17, 2005

    "A brief and comfortable stay in a very well appointed hotel close to the city centre. The hotel was very clean and well decorated and the staff were courteous and helpful at all times. The room was spacious and the bed was enormous! An all too brief stay in a fine hotel in a beautiful city." (1996786)

    Excellent location close to the city centre. Spacious room with good facilities. Quality ambience.

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Mature couple) 

    on  February 1, 2005

    "See above comments - a perfect choice for our winter mid-week break." (1839961)

    The location and the friendliness of all the hotel staff

    None

    1 of 1 people found this review helpful:

  • 9/10 Jane ( Mature couple) 

    from West wickham , United Kingdom  on  November 30, 2004

    "An excellent choice of hotel, very near all the shops/attractions of Bath. Staff were very helpful without being pushy. We thoroughly enjoyed our stay, and would have no hesitation in recommending both The Windsor Hotel, and Bath in general." (1201643)

    Small, friendly, very clean

    No complaints at all

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Mature couple) 

    on  October 30, 2007

    "Excellent accommodation and location with helpful and friendly staff." (97996618)

    0 of 1 people found this review helpful:

  • 9/10 Peter ( Young couple) 

    from Waterlooville , United Kingdom;GB  on  August 16, 2006

    "great weekend, great time had by all" (3305067768)

    location was great

    too many stairs

    0 of 1 people found this review helpful:

  • 7/10 Anonymous ( Group of adult friends) 

    on  August 7, 2006

    Friendly staff, good breakfast

    no keetle in rooms, no lift and on top floor with heavy suitcase!

    0 of 1 people found this review helpful:

  • 8/10 Anonymous ( Young couple) 

    on  July 17, 2006

    "The hotel and room facilities were very adequate, the tea & coffee provided free was very nice. The overnight room service was a bit dissapointing. We ordered a sake and recieved a japanese lager! the porter didn't know what sake was, even though it was on the menu. Breakfast served in the room attracted an additional " (3304998507)

    Staff were freindly, the hotel was very clean & well presented

    The room was rather hot, although there was a fan, but this became annoying when trying to sleep.

    0 of 1 people found this review helpful:

  • 10/10 Eileen ( Mature couple) 

    from Uxbridge , United Kingdom;GB  on  June 14, 2006

    the layout of the hotel and the personel attention we got

    no power shower

    0 of 1 people found this review helpful:

  • 10/10 Anonymous ( Mature couple) 

    on  May 23, 2006

    "I found all the information I had from the website was fully informative including the directions to the hotel. It was useful to have free internet access available also the car parking. My only complaint and it is not unique to the Windsor, is the lack of proper lighting in the bedroom for reading." (3304714527)

    The location was excellent within easy walking distance of all the historical sights and also shops and cafes. The Japanese restaurant was also excellent including the helpful advice about the various dishes on offer.

    I really have no dislikes except perhaps the location for breakfast. It is not a major issue however.

    0 of 1 people found this review helpful:

  • 9/10 Anonymous ( Mature couple) 

    on  March 2, 2006

    "very enjoyable stay with excellent staff and gorgeous room." (3304285161)

    great location near town centre. lovely room.

    seems overpriced for equivalent hotel room in the town.

    0 of 1 people found this review helpful:

  • 10/10 Michael ( Mature couple) 

    from Long buckby , United Kingdom;GB  on  February 1, 2006

    "Overall a most enjoyable stay - we would certainly stay here again if returning to Bath." (3304177520)

    Comfortable hotel with character. Helpful and friendly staff. Spacious room. Good location in easy reach of city centre.

    The good breakfast would be more comfortable if served on dining tables and chairs rather than sofas and armchairs.

    0 of 1 people found this review helpful:

  • 6/10 Anonymous ( Young couple) 

    on  January 12, 2006

    close to city atractions and shops

    tea and coffee making facilities inside the room

    0 of 1 people found this review helpful:

  • 7/10 Anonymous ( Mature couple) 

    on  December 20, 2005

    "We had a very pleasant stay and the hotel was very convenient for the town centre. The room was elegantly decorated in the style of the hotel and the four-psoter bed was extremely comfortable! The staff were very accommodating and the breakfast was excellent. But our stay was spoiled by serving breakfast in the lounge for the reasons explained above." (3304003314)

    The hotel was conveniently located for Bath town centre and fairly easy to find. The ambiance and style of the hotel was very relaxing, and the staff were very polite and helpful.

    Coffee/tea facilities were not available in the rooms, although they were available on request in the lounge at no extra charge. Breakfast was served in the lounge, seated in lounge chairs at low tables - very uncomfortable & no good for the back! The reception was also situated in the centre of the lounge - very odd and off-putting as you could hear the reception staff's telephone conversations.

    0 of 1 people found this review helpful:

  • 8/10 Anonymous ( Solo leisure traveller) 

    on  December 14, 2005

    Comfortable, warm and friendly hotel.

    A more powerful shower would have been nice!

    0 of 1 people found this review helpful:

  • 7/10 David ( Solo business traveller) 

    from Ottawa , Canada;CA  on  December 10, 2005

    "This is not a hotel for those with disabilities or health problems, if you find yourself on the top two floors. It can be a tiring climb, especially with baggage." (2921276)

    The hotel was fine by UK Standards. The room was tiny but clean. Since it is a Heritage Building, there were no lifts, which meant lugging a bulky 30 kg suitcase to the top floor of a high-ceiling four storey hotel. Heart attack stuff. Cleaning staff weren't very friendly. All other staff were excellent, especially the night porter, who was extremely friendly and helpful.

    0 of 1 people found this review helpful:

  • 5/10 Carol ( Group of adult friends) 

    from Birmingham , United Kingdom;GB  on  November 19, 2005

    "The two male members of staff that greeted us when we arrived were fantastic and we were made to feel very welcome with the complimentary tea and coffee, whilst our cases were whisked away to our room. It was wonderful to relax after quite a stressful journey and they were top-class. The girls however, were not as accomodating and could be quite ignorant of our needs. There was no offer of carrying the cases back up the two flights of narrow stairs when we were leaving which left a nasty taste in our mouths. A shame that these few minor things will be taken into consideration when returning to Bath next time. The night-porter was also very accomodating and couldn't do enough to make us feel comfortable." (2950739)

    The quad room was lovely, it was nice to share a room with all my friends. It was very spacious and had a separate lounge area which was also nice.

    The sofa-bed and z-beds were extremely uncomfortable and we could not have slept on them for any longer than the two nights we stayed there.

    0 of 1 people found this review helpful:

  • 9/10 James ( Family with young children) 

    from Westerham , United Kingdom;GB  on  October 29, 2005

    "In general we had an enjoyable stay and would certainly wish to stay again when down in that part of the world." (2888140)

    Size of room more than adequate.Bed comfortable. Room service prompt.

    Feel that the restaurant could be improved by offering childrens menu so that adults could try the japanese menu.

    0 of 1 people found this review helpful:

  • 10/10 David ( Mature couple) 

    from Camberley , United Kingdom  on  August 9, 2005

    The general elegance of the building

    Tea/coffee making facilities in the room

    0 of 1 people found this review helpful:

  • 8/10 Anonymous ( Young couple) 

    on  August 9, 2005

    Room was too hot, with no means of controlling temp. Opening the window did not help!! Overall very pleased.

    0 of 1 people found this review helpful:

  • 6/10 Anonymous ( Solo business traveller) 

    on  June 25, 2005

    "Staff very good / helpful , they did manage to change my room after I complained that my first room was too hot I wouldn't recommend this hotel in summer to any of my colleagues unless air con was installed" (2434532)

    Location

    Air Conditioning in rooms - 1st room I had was very very very hot Faster printer at rceeption - takes a long time to check out

    0 of 1 people found this review helpful:

  • 7/10 Anonymous ( Group of adult friends) 

    on  April 22, 2005

    "overall we were pleased with the helpfulness and friendliness of the staff, the rooms were nice however the cooked breakfast was disappointing." (2058434)

    staff were very friendly and helpful.

    the cooked breakfast was inedible, we did not enjoy it at all.

    0 of 1 people found this review helpful:

  • 7/10 Anonymous ( Other) 

    on  March 17, 2005

    "Overall our stay was very enjoyable." (1916872)

    Location with Bath was ideal for sightseeing and shopping. The staff were very friendly

    Breakfast service was very slow. Guest who arrived after us at breakfast received their orders before us. Not good.

    0 of 1 people found this review helpful:

  • 9/10 Giridhar ( Solo business traveller) 

    from Bangalore , India  on  December 21, 2004

    "Nice place to stay. Good location." (1758034)

    Good place to stay.

    Would like to have internet connectivity in the hotel.

    0 of 1 people found this review helpful:

  • 9/10 Stephen ( Mature couple) 

    from Storiington , United Kingdom  on  December 8, 2004

    "A pleasurable stay over two nights. Breakfast was freshly cooked and the staff were pleasant and efficient. The hotel is conveniently situated for the centre of Bath." (1694892)

    The accommodation was comfortable, stylish and clean.

    We did not like being situated below street level as we were hoping for a view of the street below.

    0 of 1 people found this review helpful:

  • 8/10 Philip ( Young couple) 

    from Penn , United Kingdom  on  November 19, 2004

    "Breakfast was served in the reception area, which felt a bit odd, but was very nice. The location of the hotel was good. The parking was less than convenient but was adequate and allowed us a day of free parking after we checked out. The staff were all friendly and helpful. The hotel generally has a warm and welcoming atmosphere." (1660666)

    The decor, and the view (but not the stairs - top floor!)

    0 of 1 people found this review helpful:

  • 9/10 Anonymous ( Young couple) 

    on  November 10, 2004

    "Location, Location, Location - says it all!" (1550204)

    Location, Building, surroundings

    room slightly smaller than expected

    0 of 1 people found this review helpful:

  • 9/10 Robert ( Mature couple) 

    from Bromsgrove , United Kingdom  on  November 4, 2004

    "Stay was excellent with great staff - only downside was directions to the hotel from the M4 that do not warn you of road works and road closures. The road works look long term so could not some comment be made on the directions show on the web site? Currently it says when you reach the mini island turn right - you cannot do this due to closure and have to go straight on following the diversion signs to Great Poultney Street It's easy enough to follow but it would be nice to be made aware of them" (1559587)

    Elegent and comfortable with parking and within walking distance of city. Nice touch with the free newspapers and tea / coffee

    No complaints - everything was spot on.

    0 of 1 people found this review helpful:

  • 9/10 Anonymous ( Family with older children) 

    on  November 3, 2004

    Staff was pleasant and friendly, and service was efficient. Unlimited online access.

    Hotel tariff was too high. We had to take a 225 GBP suite because we had an extra person.

    0 of 1 people found this review helpful:

  • 10/10 Garry ( Mature couple) 

    from Crowborough , United Kingdom  on  November 2, 2004

    "Very pleasant and accomodating, staff were excellent and very knowledgeable on the history of the area." (1559153)

    Very clean, pleasant and great to have an overall non smoking policy

    N/A

    0 of 1 people found this review helpful:

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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