Campanile Hotel - Basildon - East of London, Basildon
Burches, Pipps Hill, Basildon, SS14 3AE
This friendly, family-style hotel & restaurant is situated near the city centre and industrial areas in Basildon. The Campanile Hotel in Basildon is the per... more
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Rooms from £45
per night
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7/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 7/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 7/10 | Performance of staff |
| 7/10 | Overall experience |
| 7/10 | Overall value for money |
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Peter ( Group of adult friends)
from Shipton, winslow, bucks , GB on November 11, 2008
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Linda ( Same sex couple)
from Stanford le hope , GB on November 10, 2008
"Very good - good food in restaurant!" (107189073)
Staff very good, efficient and friendly. Rooms nice size - and smoking is allowed!
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Tessa ( Group of adult friends)
from Weymouth , GB on October 29, 2008
"Good for what we needed but rather soul-less." (107541312)
Good location+local amenities, clean, comfortable beds, flexible with restaurant on site to use as required. Good parking.
Close to busy road-no outlook. Quite basic room. Plain decor- no character.
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David ( Mature couple)
from Chatham , GB on September 23, 2008
"Enjoyed it comparable with similar priced hotels, friendly staff." (107138059)
I liked the layout of the hotel. Plenty of trees and grass gave it a very nice feel.
The cleaning in the bathroom could have been better, slight smell. Some of the buildings could do with a repaint
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Brian ( Solo business traveller)
from Finedon , GB on September 21, 2008
"Generally good -very good except for he catering " (107133778)
Good room maintained well for budget range.Attentive and friendly staff
The restaurant. evening meals were small portions and although competitively priced were not sufficient in size to be considered good value for money. I did not have breakfast at all during my stay as a fixed price menu is of poor value to myself as I only eat toast and coffee at breakfast.
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Anonymous ( Young couple)
on June 23, 2008
"Good basic accommodation and value for money." (99973580)
Clean room
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Mike ( Solo business traveller)
from Brackley , GB on September 13, 2008
"good" (107176106)
nice clean and tidy
basic for money compared to other places stayed at
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Helen ( Mature couple)
from Rochester , GB on September 1, 2008
easy reach of motorway, friendly staff, helpful.
the room had a musky smell to it though it was clean
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Sean ( Solo business traveller)
from Wigan , GB on August 31, 2008
"Staff were friendly Breakfast was good." (107211463)
Nice staff and the room was clean.
Terrible traffic noise from nearby roads (you advertise a peaceful stay) Bathroom extract fan running constantly. Unable to switch off.Very hard to sleep with this constant noise throughout the night.This should operate when the lights are on/off. No internet TV Very lack lustre buffet. 3663/Brake Brothers type spread(pork pie,plastic ham,satay sticks) Come on - surely can do better than that! Suggest you move your smokers area well away from the restaurant doors as the smoke blows into the restaurant when the doors are open.
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Anonymous ( Solo leisure traveller)
on May 22, 2008
very clean and tidy rooom/ nice and cosy/ would stay again
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Anonymous ( Young couple)
on August 20, 2008
"Helpful and friendly staff. Restaurant surprisingly good dinner - especially the wine. A welcome retreat from the weekend event we were visiting. " (97983276)
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Anonymous ( Mature couple)
on April 30, 2008
The environment is cool and calm
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Cheryl ( Family with older children)
from Barking , GB on August 19, 2008
"WOuld do it again - nice hotel" (108013763)
Clean - loved the set out of the rooms - like chalet holiday camp style. Reminded me of butlins!
Not enough milk/tea making supplies in the room.
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Anonymous ( Mature couple)
on August 18, 2008
no 3 pin plug socket as my husband needs to use a machine at night to breathe during the night it was a bit akward and he did have a disturbed night sleep
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Anonymous ( Other)
on April 15, 2008
booking online, freindly staff
compact
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Anonymous ( Other)
on March 29, 2008
"I was looking for reasonably priced accommodation for one night to be able to attend an audition early the following day, so the primary criteria was cost, as the hotel facilities were not the main reason for travelling. I'd not heard of the Campanile chain before, so took something of a risk staying there but the price was very competitive compared to other budget hotels in the area and the website looked ok. The hotel turned out to be very good, I've stayed at worse 3* and this one is rated 2*. The staff were very efficient, helpful and friendly, the food was perfectly good quality and overall the experience was very good. Booking was painless and the final bill was accurate. I would certainly stay there again if I needed to be in the area overnight." (97604863)
Value for money, convenient location and bar/restaurant facilities.
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Carol ( Solo leisure traveller)
from Rutland , GB on August 4, 2008
"I was pleased with my stay and felt safe and happy about staying there on my own." (107117152)
The staff are very happy and helpful. The rooms are clean and well equiped. the food is very good.
I would appreciate a hair dryer in the room. I know you can get one from the reception but I find this inconvient.
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Anonymous ( Young couple)
on April 9, 2008
The accomodation was clean and comfortable, which suited our purpose and at a reasonable price for visiting friends for the evening.
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Anonymous ( Same sex couple)
on April 9, 2008
Conveniently positioned
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Anonymous ( Mature couple)
on March 26, 2008
"This is a very nice hotel with very pleasant and helpful staff. The only problem I had was the location. If using a SatNav, do not use the postcode; it's a long way from the hotel. My advice is to input your destination by first selecting BASILDON, then either BURCHES, SS14 or MILES GRAY ROAD, SS14." (97547302)
Very neat room.
Nothing.
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Anonymous ( Solo business traveller)
on March 10, 2008
Good value accommdation and resturaunt
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Brian ( Mature couple)
from Manchester , GB on March 28, 2008
"Good" (97158944)
Dog friendly, convenient location and easy to find.
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Lynette ( Mature couple)
from Basildon , GB on February 20, 2008
Easy to find and Exellent hotel with breakfast if required
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Alistair ( Solo business traveller)
from Bath , GB on November 17, 2008
Ill fitting window curtain
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Margaret ( Mature couple)
from Houghton dunstable , GB on July 22, 2008
"Excellent.My stay was booked by phone for confirmation of taking dog.I enjoyed every minute of it.The shutters were excellent for road noise and facing back garden was brilliant for dog.Room selected for us by staff was just right." (108008676)
Very clean.Could not really use restaurant as we had the dog. We did have a drink in bar and food looked good.Staff were very helpful and friendly.
Just one light bulb missing from reading lamp in room.
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Anonymous ( Solo business traveller)
on November 14, 2008
"Adequate for my needs " (107316713)
Efficiency of staff
Sound-proofing of the rooms facing the main road.
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Anonymous ( Solo business traveller)
on November 14, 2008
You still have smoking rooms. The staff were very pleasent
My room was getting to the stage where it could do with re-decoration.
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Anonymous ( Solo business traveller)
on October 23, 2008
"Nice staff but I would stay elswhere next time." (107715147)
friendly check in - helpful staff.
It's not nice to have your room number given out when there are other people standing around in the reception area. Food was awful but staff responded well to the complaint. I needed a hair dryer - had breakfast with wet hair but got one from reception eventually. Treatening as a single woman business traveller to have a room that seemed surrounded by loud and burly bricklayers.
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Anonymous ( Other)
on April 2, 2008
Most facilities were OK
Lack of another socket for plugging appliances. Lack of freeview channels on the TV
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Lee ( Mature couple)
from Hackney london , GB on October 5, 2008
the cleaners got us up at 10:00 in the morning, as i am a secuity on a holiday park. so i said to the wife about lay in.
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Anonymous ( Solo business traveller)
on July 21, 2008
"good overall stay, good staff made up for tatty rooms." (108000381)
very good staff, food & drink on site
room very dark, bulbs missing. rooms a bit tatty.
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Patrick ( Other)
from Great milton , GB on July 20, 2008
"FRIENDY " (108083186)
FOOD IS GOOD
NOISE FROM MAIN ROAD ALL NIGHT
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Amanda ( Family with older children)
from Dundee , GB on July 15, 2008
clean hotel, friendly staff, accesable to local ammenities,
would have been nice to have a small fridge in the room to keep food and milk for the baby in. Son took ill during the night and hotel did not have emergency telephone numbers for doctor. Cooked english breakfast was poor value for money.
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Anonymous ( Mature couple)
on July 9, 2008
"Very good indeed. would not hesitate to book again." (108021994)
booking/checkin-able to change twin bedded room for double bedded by telephone. room & bathroom very good standard. Sunday cooked breakfast excellent. Good value for money room for 2 with pet dog for 2 nights
bathroom fan extractor not working. No draw space in the room & not enough hangers. Not quite enough space right side of bed Not quite enough ventilation with one window opening a few inches. evening meal disappointing except for the sweet which was very good
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Michael ( Solo business traveller)
from Chippenham , GB on June 13, 2008
"Not an unpleasent experience, but then again not a brilliant one. Will think twice before using this hotel again." (97113232)
Clean
Very Basic, even for a 2*. Some areas of the Hotel appear very tired, and require updating.
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Anonymous ( Family with older children)
on June 4, 2008
"My son and I do enjoy our stay at the hotel when I need to attend business events.Being very careful about computer fraud, the online booking was excellent, very user friendly and quick. " (97366363)
Comfortable beds, good washing facilities.
Main curtain was not long enough to keep out outside walkway light. TV to go digital as channel 5 was poor reception. Did find sewing needle on carpet floor on second morning whether there on arrival and was hidden and missed by cleaners do not know.
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Anonymous ( Mature couple)
on April 30, 2008
Value for money and location
Only staying overnight didn't give us chance to 'dislike anything'
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V ( Solo business traveller)
from Norwich , GB on April 27, 2008
Room is very clean
Staff is not much helpful if you enquire about accommodation, like online I have got accommodation for mon, wed and thu ngihts, but not on tuesday night, when I have requested for tuesday if there are any cancellations they are not much helpful, simply they say we don't have, no courtesy at all to regular customers.
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Anonymous ( Solo business traveller)
on April 8, 2008
The convenient location for my requirements
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Anonymous ( Mature couple)
on April 4, 2008
ROOM WAS TIRED AND IN NEED OF REFUERBISHMENT
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Anonymous ( Mature couple)
on April 1, 2008
It was clean bright functional and comfortable - the bed was one of the best we've slept in, in a hotel,for some time.
Very little. A bit more sophisticated control over the room temperature would be good.
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Anonymous ( Solo business traveller)
on March 2, 2008
Smoking room when I requested a non smoking room
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John h ( Mature couple)
from Chichester , GB on February 28, 2008
"Offers simple, clean accommodation in an accessible location between A127 and industrial areas and town centre of Basildon. Landscaped site is well kept. Noise is a problem. We have stayed here a number of times and service is generally good." (97941428)
Good restaurant; convenient location
Noise from nearby arterial road and from ventilation plant
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Anonymous ( Mature couple)
on February 27, 2008
"I understand the hotel has a good restaraunt attached which sadly we never had a chance to sample on this visit but will endeavour to visit on our next stay" (97110501)
Ease of access adequate sized rooms and both bath and shower facilities available en suite
Room was cold on arrival but a minor critism
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Pauline ( Mature couple)
from London , GB on February 23, 2008
"The hotel fulfilled everything we needed in an overnight stay. The staff were pleasant and helpful, the breakfast was pretty good and all in all we went on our way refreshed." (97946068)
It was clean and the beds were comfortable. it was also nice and warm
an extra couple of teabags and coffee sachets would have been nice,
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Ian ( Solo leisure traveller)
from Solihull , GB on February 13, 2008
"The room was spotless, the bed very comfortable, the breakfast was freshly cooked and the staff efficient and welcoming. The overall experience was far better than I expected from a 2* hotel." (97199423)
It exceeded my expectations in virtually all respects
Nothing- The lack of a hair dryer is my only criticism
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Sid ( Mature couple)
from Rayleigh , GB on February 6, 2008
"where would be situated in this case by the main road and to have seen a picture of the inside of the room" (97269425)
needed to be slightly updated in need of decorating
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Andrew ( Solo business traveller)
from Hove , GB on February 4, 2008
It was clean and comfortable
The heating was inadequate
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Steven ( Solo business traveller)
from Chichester , GB on February 2, 2008
"This is the first time I have used the chain for some years and I was on the whole very impressed. I would like an up to date list of UK based CAMPONILE Hotels." (97609135)
The easy access of the rooms, clean dining room and good breakfast
Not enough information regarding the window shutters which I didn't realise where there until the folllowing morning
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Pete ( Solo business traveller)
from Lichfield , GB on January 27, 2008
it was easy to find and accessible with decent facilities on the site
it was small and cramped
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The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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